/* ============================================================
   Golfi Real Estate — Operator Console
   Professional SaaS dashboard styling. No emojis; inline SVG icons.
   ============================================================ */

:root {
  --navy:        #0D1B3E;
  --navy-soft:   #16264f;
  --navy-line:   rgba(255,255,255,0.10);
  --red:         #003DA5;
  --red-dark:    #002D7A;
  --hot:         #003DA5;
  --warm:        #d97706;
  --cold:        #94a3b8;
  --wa:          #25d366;

  --bg:          #f4f5f7;
  --card:        #ffffff;
  --border:      #e5e7eb;
  --border-soft: #eef0f3;
  --text:        #1f2937;
  --heading:     #0D1B3E;
  --muted:       #6b7280;
  --faint:       #9ca3af;

  --radius:      12px;
  --radius-sm:   8px;
  --shadow:      0 1px 2px rgba(16,24,40,0.05), 0 1px 3px rgba(16,24,40,0.08);
  --shadow-lg:   0 10px 30px rgba(13,27,62,0.12);

  --sidebar-w:   248px;
  --font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial,
          "Apple Color Emoji", "Segoe UI Emoji", sans-serif;
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  height: 100%;
  font-family: var(--font);
  color: var(--text);
  background: var(--bg);
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

[hidden] { display: none !important; }

a { color: var(--navy); }

/* ============================================================
   BUTTONS
   ============================================================ */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  font-family: inherit;
  font-size: 14px;
  font-weight: 600;
  line-height: 1;
  padding: 10px 18px;
  cursor: pointer;
  transition: background .15s ease, border-color .15s ease, color .15s ease, opacity .15s ease;
  white-space: nowrap;
}
.btn:disabled { opacity: .55; cursor: not-allowed; }
.btn-primary { background: var(--red); color: #fff; }
.btn-primary:hover:not(:disabled) { background: var(--red-dark); }
.btn-secondary { background: #fff; color: var(--navy); border-color: var(--border); }
.btn-secondary:hover:not(:disabled) { border-color: var(--navy); }
.btn-ghost { background: transparent; color: var(--muted); border-color: var(--border); }
.btn-ghost:hover:not(:disabled) { color: var(--navy); border-color: var(--navy); }
.btn-sm { padding: 7px 13px; font-size: 13px; }
.btn-block { width: 100%; }
.btn-danger-ghost { background: transparent; color: var(--muted); border-color: var(--border); }
.btn-danger-ghost:hover:not(:disabled) { color: var(--red); border-color: var(--red); }

/* ============================================================
   LOGIN
   ============================================================ */
.login-screen {
  position: fixed;
  inset: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  background:
    radial-gradient(1200px 600px at 15% -10%, rgba(0,61,165,0.10), transparent 60%),
    linear-gradient(160deg, #0D1B3E 0%, #16264f 100%);
}
.login-card {
  width: 100%;
  max-width: 400px;
  background: #fff;
  border-radius: 16px;
  box-shadow: 0 24px 60px rgba(0,0,0,0.28);
  padding: 40px 36px 34px;
  display: flex;
  flex-direction: column;
}
.login-logo { width: 168px; margin: 0 auto 22px; display: block; }
.login-title {
  font-size: 22px;
  font-weight: 700;
  color: var(--heading);
  margin: 0 0 4px;
  text-align: center;
}
.login-sub {
  font-size: 14px;
  color: var(--muted);
  margin: 0 0 26px;
  text-align: center;
}
.login-field { display: flex; flex-direction: column; margin-bottom: 16px; }
.login-field span {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--navy);
  margin-bottom: 7px;
  letter-spacing: .2px;
}
.login-field input {
  font-family: inherit;
  font-size: 15px;
  padding: 12px 14px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: #fff;
  color: var(--text);
  transition: border-color .15s ease, box-shadow .15s ease;
}
.login-field input:focus {
  outline: none;
  border-color: var(--red);
  box-shadow: 0 0 0 3px rgba(0,61,165,0.12);
}
.login-card .btn { margin-top: 6px; padding: 13px; font-size: 15px; }
.login-error {
  margin: 16px 0 0;
  padding: 11px 13px;
  background: #fef2f2;
  border: 1px solid #fecaca;
  color: #b42318;
  border-radius: var(--radius-sm);
  font-size: 13px;
  text-align: center;
}

/* ============================================================
   APP SHELL
   ============================================================ */
.app { display: flex; min-height: 100vh; }

.sidebar {
  width: var(--sidebar-w);
  flex-shrink: 0;
  background: var(--navy);
  color: #fff;
  display: flex;
  flex-direction: column;
  position: sticky;
  top: 0;
  height: 100vh;
  z-index: 40;
}
.sidebar-brand {
  padding: 22px 22px 18px;
  border-bottom: 1px solid var(--navy-line);
}
.sidebar-brand img { width: 150px; display: block; }
.nav { flex: 1; padding: 12px 12px; overflow-y: auto; }
.nav-item {
  display: flex;
  align-items: center;
  gap: 12px;
  width: 100%;
  border: none;
  background: transparent;
  color: rgba(255,255,255,0.72);
  font-family: inherit;
  font-size: 14px;
  font-weight: 500;
  text-align: left;
  padding: 11px 14px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  border-left: 3px solid transparent;
  transition: background .15s ease, color .15s ease;
  margin-bottom: 2px;
}
.nav-item:hover { background: var(--navy-soft); color: #fff; }
.nav-item.active {
  background: var(--navy-soft);
  color: #fff;
  border-left-color: var(--red);
  font-weight: 600;
}
.nav-item svg { width: 18px; height: 18px; flex-shrink: 0; stroke: currentColor; }
.nav-item .nav-count {
  margin-left: auto;
  background: var(--red);
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  border-radius: 999px;
  padding: 2px 8px;
  line-height: 1.4;
}

.sidebar-foot {
  padding: 14px 16px 18px;
  border-top: 1px solid var(--navy-line);
  font-size: 12px;
  color: rgba(255,255,255,0.55);
}
.datakey summary {
  cursor: pointer;
  list-style: none;
  font-weight: 600;
  color: rgba(255,255,255,0.72);
  padding: 4px 0;
  display: flex;
  align-items: center;
  gap: 6px;
}
.datakey summary::-webkit-details-marker { display: none; }
.datakey[open] summary { color: #fff; }
.datakey-body { margin-top: 10px; display: flex; flex-direction: column; gap: 8px; }
.datakey-body input {
  font-family: inherit;
  font-size: 13px;
  padding: 8px 10px;
  border-radius: 6px;
  border: 1px solid var(--navy-line);
  background: rgba(255,255,255,0.06);
  color: #fff;
}
.datakey-body input::placeholder { color: rgba(255,255,255,0.4); }
.datakey-hint { color: rgba(255,255,255,0.45); line-height: 1.5; }
.sidebar-version { margin-top: 12px; opacity: .6; }

/* MAIN */
.main { flex: 1; min-width: 0; display: flex; flex-direction: column; }

.topbar {
  position: sticky;
  top: 0;
  z-index: 30;
  display: flex;
  align-items: center;
  gap: 16px;
  background: #fff;
  border-bottom: 1px solid var(--border);
  padding: 0 26px;
  height: 62px;
}
.topbar-title { font-size: 15px; font-weight: 700; color: var(--heading); }
.topbar-right { margin-left: auto; display: flex; align-items: center; gap: 14px; }
.topbar-user { font-size: 13px; color: var(--muted); }
.hamburger {
  display: none;
  border: 1px solid var(--border);
  background: #fff;
  border-radius: var(--radius-sm);
  padding: 7px 9px;
  cursor: pointer;
}
.hamburger svg { width: 18px; height: 18px; stroke: var(--navy); display: block; }

.content { padding: 26px; flex: 1; }
.panel { display: none; animation: fade .2s ease; }
.panel.active { display: block; }
@keyframes fade { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; transform: none; } }

/* Panel header */
.panel-head {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 20px;
  flex-wrap: wrap;
}
.panel-head h2 { font-size: 20px; font-weight: 700; color: var(--heading); margin: 0 0 3px; }
.panel-head p { font-size: 13.5px; color: var(--muted); margin: 0; }
.panel-head-actions { display: flex; align-items: center; gap: 10px; }

/* ============================================================
   CARDS
   ============================================================ */
.card {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}
.card-pad { padding: 22px 24px; }
.card + .card { margin-top: 20px; }
.card-title { font-size: 15px; font-weight: 700; color: var(--heading); margin: 0 0 2px; }
.card-sub { font-size: 13px; color: var(--muted); margin: 0 0 16px; }

.stat-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}
.stat {
  background: var(--card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 18px 20px;
}
.stat-label {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: .4px;
  display: flex;
  align-items: center;
  gap: 8px;
}
.stat-label svg { width: 15px; height: 15px; stroke: var(--red); }
.stat-value { font-size: 30px; font-weight: 800; color: var(--heading); margin-top: 8px; line-height: 1; }
.stat-foot { font-size: 12px; color: var(--faint); margin-top: 6px; }

.two-col { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }

/* ============================================================
   TABLES
   ============================================================ */
.table-wrap { overflow-x: auto; }
table.table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
table.table th {
  text-align: left;
  font-size: 11.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .4px;
  color: var(--muted);
  padding: 12px 14px;
  border-bottom: 1px solid var(--border);
  white-space: nowrap;
  background: #fafbfc;
}
table.table td {
  padding: 13px 14px;
  border-bottom: 1px solid var(--border-soft);
  color: var(--text);
  vertical-align: middle;
}
table.table tbody tr:last-child td { border-bottom: none; }
table.table tbody tr:hover { background: #fafbfc; }
.t-name { font-weight: 600; color: var(--heading); }
.t-muted { color: var(--faint); }
.t-nowrap { white-space: nowrap; }
.t-link { color: var(--navy); text-decoration: none; }
.t-link:hover { text-decoration: underline; }
.t-clickable { cursor: pointer; }
.t-clickable:hover { background: #f2f5fb !important; }

.empty {
  padding: 34px 20px;
  text-align: center;
  color: var(--faint);
  font-size: 13.5px;
}

/* badges */
.badge {
  display: inline-block;
  font-size: 11px;
  font-weight: 700;
  color: #fff;
  padding: 4px 10px;
  border-radius: 5px;
  letter-spacing: .3px;
}
.badge.hot  { background: var(--hot); }
.badge.warm { background: var(--warm); }
.badge.cold { background: var(--cold); }
.badge-score {
  display: inline-block;
  min-width: 34px;
  text-align: center;
  font-weight: 700;
  font-size: 12px;
  padding: 3px 8px;
  border-radius: 5px;
  background: #eef1f6;
  color: var(--navy);
}

/* quick contact buttons */
.qbtn {
  display: inline-block;
  color: #fff;
  border-radius: 5px;
  padding: 5px 11px;
  font-size: 12px;
  font-weight: 600;
  text-decoration: none;
  margin-right: 5px;
}
.qbtn-wa { background: var(--wa); }
.qbtn-email { background: var(--navy); }

/* filter chips + search */
.toolbar { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.chips { display: flex; gap: 6px; }
.chip {
  border: 1px solid var(--border);
  background: #fff;
  color: var(--muted);
  border-radius: 999px;
  padding: 7px 15px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: all .15s ease;
}
.chip:hover { border-color: var(--navy); color: var(--navy); }
.chip.active { background: var(--navy); border-color: var(--navy); color: #fff; }
.search-box {
  margin-left: auto;
  position: relative;
}
.search-box input {
  font-family: inherit;
  font-size: 13.5px;
  padding: 9px 13px 9px 34px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  min-width: 240px;
  background: #fff;
}
.search-box input:focus { outline: none; border-color: var(--navy); }
.search-box svg { position: absolute; left: 11px; top: 50%; transform: translateY(-50%); width: 15px; height: 15px; stroke: var(--faint); }

/* ============================================================
   FORMS (config editors)
   ============================================================ */
.form-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 18px 22px;
}
.form-group { display: flex; flex-direction: column; }
.form-group.span-2 { grid-column: 1 / -1; }
.form-group > label {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--navy);
  margin-bottom: 7px;
  letter-spacing: .2px;
}
.form-group input[type="text"],
.form-group input[type="email"],
.form-group input[type="tel"],
.form-group input[type="number"],
.form-group input[type="time"],
.form-group select,
.form-group textarea {
  font-family: inherit;
  font-size: 14px;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: #fff;
  color: var(--text);
  width: 100%;
  transition: border-color .15s ease, box-shadow .15s ease;
}
.form-group textarea { resize: vertical; min-height: 84px; line-height: 1.55; }
.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  outline: none;
  border-color: var(--red);
  box-shadow: 0 0 0 3px rgba(0,61,165,0.10);
}
.field-hint { font-size: 12px; color: var(--faint); margin-top: 6px; line-height: 1.45; }
.field-invalid input { border-color: var(--red) !important; }

.form-section-title {
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .5px;
  color: var(--muted);
  margin: 26px 0 14px;
  padding-bottom: 8px;
  border-bottom: 1px solid var(--border-soft);
}
.form-section-title:first-child { margin-top: 0; }

.color-row { display: flex; align-items: center; gap: 10px; }
.color-row input[type="color"] {
  width: 44px;
  height: 40px;
  padding: 3px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: #fff;
  cursor: pointer;
}
.color-row input[type="text"] { flex: 1; }

/* toggle switch */
.toggle-row { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 4px 0; }
.toggle-row .toggle-label { font-size: 14px; font-weight: 600; color: var(--navy); }
.toggle-row .toggle-desc { font-size: 12px; color: var(--faint); margin-top: 2px; }
.toggle { position: relative; display: inline-block; width: 44px; height: 24px; flex-shrink: 0; }
.toggle input { opacity: 0; width: 0; height: 0; }
.toggle .track {
  position: absolute; inset: 0;
  background: #cbd2dc;
  border-radius: 999px;
  transition: background .18s ease;
}
.toggle .track::before {
  content: "";
  position: absolute;
  height: 18px; width: 18px;
  left: 3px; top: 3px;
  background: #fff;
  border-radius: 50%;
  transition: transform .18s ease;
  box-shadow: 0 1px 2px rgba(0,0,0,.25);
}
.toggle input:checked + .track { background: var(--red); }
.toggle input:checked + .track::before { transform: translateX(20px); }

/* hook / repeatable blocks */
.subcard {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 18px 20px;
  margin-bottom: 16px;
  background: #fff;
}
.subcard-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 14px;
}
.subcard-head h4 { margin: 0; font-size: 15px; font-weight: 700; color: var(--heading); }

.repeat-row {
  display: grid;
  grid-template-columns: 1fr 1.6fr 1fr auto;
  gap: 10px;
  align-items: start;
  margin-bottom: 10px;
}
.repeat-row input, .repeat-row select { width: 100%; }
.icon-btn {
  border: 1px solid var(--border);
  background: #fff;
  border-radius: var(--radius-sm);
  width: 40px; height: 40px;
  display: inline-flex; align-items: center; justify-content: center;
  cursor: pointer;
  color: var(--muted);
}
.icon-btn:hover { color: var(--red); border-color: var(--red); }
.icon-btn svg { width: 16px; height: 16px; stroke: currentColor; }

.form-foot {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid var(--border-soft);
}
.dirty-flag {
  font-size: 13px;
  color: var(--warm);
  font-weight: 600;
  display: none;
  align-items: center;
  gap: 6px;
}
.dirty-flag.show { display: inline-flex; }
.dirty-flag::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--warm); }

.live-note {
  margin-top: 14px;
  background: #f6f8fc;
  border: 1px solid #e2e8f4;
  border-radius: var(--radius-sm);
  padding: 12px 15px;
  font-size: 13px;
  color: var(--navy);
  line-height: 1.5;
}
.live-note strong { color: var(--red); }

/* transcript / conversation drawer */
.convo-layout { display: grid; grid-template-columns: 320px 1fr; gap: 20px; }
.convo-list { max-height: 620px; overflow-y: auto; }
.convo-item {
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
  margin-bottom: 8px;
  cursor: pointer;
  transition: border-color .15s ease, background .15s ease;
}
.convo-item:hover { border-color: var(--navy); background: #fafbfc; }
.convo-item.active { border-color: var(--red); background: #fff6f6; }
.convo-item .ci-name { font-weight: 600; color: var(--heading); font-size: 14px; }
.convo-item .ci-meta { font-size: 12px; color: var(--faint); margin-top: 3px; }
.convo-item .ci-snip { font-size: 12.5px; color: var(--muted); margin-top: 6px; line-height: 1.45;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }

.transcript { max-height: 620px; overflow-y: auto; padding: 4px; }
.msg { margin-bottom: 12px; max-width: 80%; }
.msg .bubble { padding: 10px 14px; border-radius: 12px; font-size: 13.5px; line-height: 1.5; }
.msg .who { font-size: 11px; color: var(--faint); margin-bottom: 4px; font-weight: 600; text-transform: uppercase; letter-spacing: .3px; }
.msg.user { margin-left: auto; text-align: right; }
.msg.user .bubble { background: var(--red); color: #fff; border-bottom-right-radius: 4px; display: inline-block; text-align: left; }
.msg.assistant .bubble { background: #f1f3f7; color: var(--text); border-bottom-left-radius: 4px; }
.event-line { display: flex; gap: 10px; font-size: 12.5px; color: var(--muted); padding: 7px 0; border-bottom: 1px dashed var(--border-soft); }
.event-line .ev-time { color: var(--faint); white-space: nowrap; flex-shrink: 0; }
.event-line .ev-type { font-weight: 600; color: var(--navy); }

/* loading + inline error */
.loading { padding: 40px 20px; text-align: center; color: var(--muted); font-size: 14px; }
.inline-error {
  background: #fef2f2;
  border: 1px solid #fecaca;
  color: #b42318;
  border-radius: var(--radius-sm);
  padding: 14px 16px;
  font-size: 13.5px;
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}
.inline-error .btn { margin-left: auto; }

/* ============================================================
   TOASTS
   ============================================================ */
.toast-wrap {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 100;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.toast {
  min-width: 240px;
  max-width: 360px;
  background: var(--navy);
  color: #fff;
  border-radius: var(--radius-sm);
  padding: 13px 16px;
  font-size: 13.5px;
  font-weight: 500;
  box-shadow: var(--shadow-lg);
  display: flex;
  align-items: center;
  gap: 10px;
  animation: toastIn .22s ease;
}
.toast.success { background: #0f7a3d; }
.toast.error { background: #b42318; }
.toast svg { width: 17px; height: 17px; flex-shrink: 0; stroke: currentColor; }
@keyframes toastIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }
.toast.leaving { animation: toastOut .2s ease forwards; }
@keyframes toastOut { to { opacity: 0; transform: translateY(10px); } }

/* backdrop for mobile sidebar */
.backdrop {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(13,27,62,0.5);
  z-index: 35;
}

/* ============================================================
   RESPONSIVE
   ============================================================ */
@media (max-width: 980px) {
  .two-col { grid-template-columns: 1fr; }
  .convo-layout { grid-template-columns: 1fr; }
  .convo-list { max-height: 320px; }
}
@media (max-width: 760px) {
  .sidebar {
    position: fixed;
    left: 0; top: 0;
    height: 100vh;
    transform: translateX(-100%);
    transition: transform .22s ease;
    box-shadow: var(--shadow-lg);
  }
  .sidebar.open { transform: translateX(0); }
  .backdrop.show { display: block; }
  .hamburger { display: inline-flex; }
  .topbar-title { font-size: 13.5px; }
  .topbar-user { display: none; }
  .content { padding: 18px 14px; }
  .repeat-row { grid-template-columns: 1fr; }
  .search-box { margin-left: 0; width: 100%; }
  .search-box input { width: 100%; min-width: 0; }
}

/* ============================================================
   INSIGHTS (funnel meta + bar lists)
   ============================================================ */
.insights-meta { font-size: 13px; color: var(--muted); margin: 0 0 20px; }
.insights-meta strong { color: var(--red); font-weight: 700; }

.bar-list { display: flex; flex-direction: column; gap: 12px; }
.bar-row { display: grid; grid-template-columns: 150px 1fr 48px; align-items: center; gap: 12px; }
.bar-label { font-size: 13px; font-weight: 600; color: var(--navy); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.bar-track { height: 10px; background: var(--border-soft); border-radius: 999px; overflow: hidden; }
.bar-fill { height: 100%; background: var(--red); border-radius: 999px; min-width: 2px; }
.bar-val { font-size: 13px; font-weight: 700; color: var(--heading); text-align: right; }

/* ============================================================
   NURTURE STEPS
   ============================================================ */
.nurture-step .subcard-head { align-items: flex-end; }
.nurture-day-wrap { max-width: 150px; }
.nurture-step .form-group + .form-group { margin-top: 14px; }
.input-invalid { border-color: var(--red) !important; }

@media (max-width: 560px) {
  .bar-row { grid-template-columns: 104px 1fr 40px; gap: 8px; }
}

/* ============================================================
   LEAD STATUS + NOTES (CRM)
   ============================================================ */
.lead-actions { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.status-select {
  font-family: inherit; font-size: 12.5px; font-weight: 700; color: #fff; line-height: 1.2;
  border: none; border-radius: 999px; padding: 5px 26px 5px 12px; cursor: pointer;
  appearance: none; -webkit-appearance: none; -moz-appearance: none;
  background-color: var(--navy);
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat; background-position: right 8px center; background-size: 10px;
}
.status-select:focus { outline: 2px solid rgba(13,27,62,0.25); outline-offset: 1px; }
.status-select:disabled { opacity: .6; cursor: progress; }
.status-select[data-status="new"]       { background-color: var(--navy); }
.status-select[data-status="contacted"] { background-color: var(--warm); }
.status-select[data-status="qualified"] { background-color: #16a34a; }
.status-select[data-status="closed"]    { background-color: var(--cold); }
.status-select option { color: var(--text); background: #fff; }

.qbtn-notes {
  background: #fff; color: var(--navy); border: 1px solid var(--border);
  font-family: inherit; cursor: pointer; line-height: 1.2; margin-right: 0;
}
.qbtn-notes:hover { border-color: var(--navy); }
.qbtn-notes.has-notes { border-color: var(--red); color: var(--red); }
.qbtn-notes.open { background: var(--navy); color: #fff; border-color: var(--navy); }

.lead-notes-row > td { background: #fafbfc; padding: 0; }
.notes-editor { padding: 14px 16px; display: flex; flex-direction: column; gap: 8px; }
.notes-label { font-size: 11px; font-weight: 700; color: var(--navy); text-transform: uppercase; letter-spacing: .3px; }
.notes-editor textarea {
  width: 100%; font-family: inherit; font-size: 13.5px; line-height: 1.55; resize: vertical; min-height: 68px;
  border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 10px 12px; color: var(--text); background: #fff;
}
.notes-editor textarea:focus { outline: none; border-color: var(--navy); }
.notes-actions { display: flex; }

/* ============================================================
   CONVERSATION CONTEXT + CHAT
   ============================================================ */
.ci-top { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.ci-count { font-size: 11px; font-weight: 700; color: var(--navy); background: #eef1f6; padding: 2px 8px; border-radius: 999px; white-space: nowrap; }
.convo-ctx { padding: 0 4px 14px; margin-bottom: 14px; border-bottom: 1px solid var(--border-soft); }
.convo-ctx-name { font-size: 15px; font-weight: 700; color: var(--heading); }
.convo-ctx-contact { font-size: 12.5px; color: var(--muted); margin-top: 4px; }
.convo-ctx-chips { display: flex; gap: 6px; align-items: center; margin-top: 8px; flex-wrap: wrap; }
.ctx-chip { display: inline-block; font-size: 11px; font-weight: 700; color: var(--navy); background: #eef1f6; padding: 4px 9px; border-radius: 999px; }
.chat-thread { display: flex; flex-direction: column; }
.msg-time { text-transform: none; letter-spacing: 0; font-weight: 500; color: var(--faint); }

/* ============================================================
   BOOKINGS
   ============================================================ */
.status-pill {
  display: inline-block; font-size: 11px; font-weight: 700; color: #fff;
  padding: 4px 10px; border-radius: 999px; letter-spacing: .3px;
}
.status-pill[data-status="confirmed"] { background: #16a34a; }
.status-pill[data-status="pending"]   { background: var(--warm); }
.status-pill[data-status="new"]       { background: var(--navy); }
.status-pill[data-status="contacted"] { background: var(--warm); }
.status-pill[data-status="qualified"] { background: #16a34a; }
.status-pill[data-status="closed"]    { background: var(--cold); }

.booking-confirmed { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.bk-confirmed-date { font-size: 12.5px; color: var(--navy); font-weight: 600; white-space: nowrap; }

.booking-form-row > td { background: #fafbfc; padding: 0; }
.booking-form-row > td > .booking-result:not(:empty) { padding: 16px; }
.booking-form { padding: 16px; display: flex; flex-direction: column; gap: 12px; }
.booking-form-grid { display: grid; grid-template-columns: 1fr 180px; gap: 14px; }
.booking-form input[type="datetime-local"] {
  font-family: inherit; font-size: 13.5px; padding: 9px 11px; width: 100%;
  border: 1px solid var(--border); border-radius: var(--radius-sm); background: #fff; color: var(--text);
}
.booking-form input[type="datetime-local"]:focus { outline: none; border-color: var(--navy); }
.bk-notify { display: inline-flex; align-items: center; gap: 8px; font-size: 13px; color: var(--navy); font-weight: 600; cursor: pointer; }
.bk-notify input { width: 16px; height: 16px; accent-color: var(--red); }
.booking-form-foot { display: flex; gap: 10px; flex-wrap: wrap; }
.booking-result:empty { display: none; }
.booking-result { display: flex; flex-direction: column; gap: 8px; }
.booking-form .booking-result:not(:empty) { margin-top: 2px; padding-top: 12px; border-top: 1px dashed var(--border); }
.booking-result-title { font-size: 13px; font-weight: 700; color: var(--navy); }
.booking-result-actions { display: flex; gap: 10px; flex-wrap: wrap; }

@media (max-width: 560px) {
  .booking-form-grid { grid-template-columns: 1fr; }
}

/* ============================================================
   EMAIL STUDIO
   ============================================================ */
/* qbtn is also used as a <button> here — normalise it */
button.qbtn { border: none; cursor: pointer; font-family: inherit; line-height: 1.2; }
button.qbtn-email:hover { background: var(--navy-soft); }

.es-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; align-items: start; }
.es-form { display: flex; flex-direction: column; gap: 14px; }
.es-form .form-group { margin: 0; }
.es-form .chips { flex-wrap: wrap; }
.es-send-foot { margin-top: 4px; display: flex; }
.es-send-foot .btn { min-width: 150px; }

/* live preview */
.es-preview-wrap { position: sticky; top: 16px; }
.es-preview-label { font-size: 11px; font-weight: 700; color: var(--faint); text-transform: uppercase; letter-spacing: .4px; margin-bottom: 8px; }
.es-preview { border: 1px solid var(--border); border-radius: var(--radius-sm); background: #f4f5f7; padding: 16px; max-height: 560px; overflow-y: auto; }
.es-pv-mail { background: #fff; border-radius: 8px; overflow: hidden; box-shadow: var(--shadow); }
.es-pv-header { background: var(--navy); color: #fff; font-weight: 800; font-size: 15px; letter-spacing: .3px; padding: 16px 20px; }
.es-pv-meta { display: flex; flex-direction: column; gap: 4px; padding: 12px 20px; font-size: 12.5px; color: var(--muted); border-bottom: 1px solid var(--border-soft); }
.es-pv-meta strong { color: var(--navy); font-weight: 700; margin-right: 4px; }
.es-pv-body { padding: 20px; font-size: 14px; line-height: 1.6; color: var(--text); word-break: break-word; }
.es-pv-body img { max-width: 100%; height: auto; }
.es-pv-placeholder { color: var(--faint); font-style: italic; }
.es-pv-sig { padding: 16px 20px; border-top: 1px solid var(--border-soft); font-size: 12.5px; color: var(--muted); line-height: 1.6; }
.es-pv-sig strong { color: var(--navy); }

/* templates */
.es-tpl-items { display: flex; flex-direction: column; gap: 8px; margin-bottom: 18px; }
.es-tpl-item { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 12px 14px; border: 1px solid var(--border); border-radius: var(--radius-sm); background: #fff; }
.es-tpl-item:hover { border-color: var(--navy); }
.es-tpl-info { min-width: 0; }
.es-tpl-name { font-size: 14px; font-weight: 700; color: var(--heading); }
.es-tpl-subj { font-size: 12.5px; color: var(--muted); margin-top: 2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.es-tpl-actions { display: flex; gap: 8px; flex-shrink: 0; }
.es-tpl-form { margin-top: 4px; }
.es-tpl-foot { display: flex; gap: 10px; margin-top: 14px; }

@media (max-width: 900px) {
  .es-grid { grid-template-columns: 1fr; }
  .es-preview-wrap { position: static; }
}

/* ---- Composer insert tools, listing block, attachments ---- */
.es-tools { display: flex; flex-wrap: wrap; gap: 8px; margin-top: -4px; }
.es-listing { margin-top: 2px; }
.es-listing .es-lst-fetch { display: flex; gap: 8px; align-items: stretch; }
.es-listing .es-lst-fetch input { flex: 1; min-width: 0; }
.es-listing .es-lst-fetch .btn { flex-shrink: 0; }
.es-lst-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-top: 12px; }
.es-lst-grid .form-group { margin: 0; }
.es-lst-foot { display: flex; gap: 10px; margin-top: 14px; }
.es-lst-note { margin-top: 8px; }
.es-lst-warn { color: var(--warm); }
.es-attach { margin: 0; }
.es-attach input[type="file"] { font-family: inherit; font-size: 13px; color: var(--muted); padding: 8px 0; }
.es-attach-list { display: flex; flex-direction: column; gap: 6px; margin-top: 10px; }
.es-attach-item { display: flex; align-items: center; gap: 10px; padding: 8px 12px; border: 1px solid var(--border); border-radius: var(--radius-sm); background: #fff; }
.es-attach-name { font-size: 13px; font-weight: 600; color: var(--heading); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0; flex: 1; }
.es-attach-size { font-size: 12px; color: var(--faint); flex-shrink: 0; }
.es-attach-rm { border: 1px solid var(--border); background: #fff; color: var(--muted); width: 24px; height: 24px; border-radius: 6px; cursor: pointer; font-size: 15px; line-height: 1; flex-shrink: 0; padding: 0; }
.es-attach-rm:hover { border-color: var(--red); color: var(--red); }
.es-pv-attach { padding: 10px 20px; border-top: 1px solid var(--border-soft); font-size: 12px; color: var(--muted); background: #fbfbfc; }

@media (max-width: 560px) {
  .es-lst-grid { grid-template-columns: 1fr; }
  .es-listing .es-lst-fetch { flex-direction: column; }
}